Wednesday, January 19, 2011

Interview Prep

Since people are scheduling their phone interviews (congrats to those who passed the web interview! I still have to do it!), here's a list of interview questions I found on the disboards that people said they've been asked before. I hope it helps!

General Questions:

What Disney character is most like you?

Who is your favorite Disney Character and why?

3 words you/your manager/your coworkers would use to describe yourself?

Why do you want to work at WDW Resort?

What are your top 3-4 role choices?

Why do you want to do the CP at this point in your life?

How would you interact with guests/provide good guest service?

What would you look for in a CP applicant?

Describe a situation where you’ve had to work with a difficult person, boss or professor.

How open are you to people from diverse backgrounds?

Why should you be in the CP?

What is your favorite job you've ever had (including volunteer work, etc) and why?

What challenges do you think might arise from living with people of diverse cultural backgrounds?


BBB Hostess:

We like people to have hair experience, actually kind of require it, but mostly we want people who like interacting with kids. Do you enjoy being around them?

What kind of experience do you have doing hair and makeup?

What would you do if a child was scared and didn't want to have her hair done?

As you know, in salons it can get kind of crazy and crowded. It's very high paced and people waiting get sometimes frustrated. What would you do to welcome guests and spread some magic?


Attractions:

In terms of a spiel ride -talk about a situation in which you have talked in front of a large group of people.

How do you feel about talking in front of a large audience and possibly on a microphone?

If you were doing a task that was repetitive (spiels), how would you keep yourself interested in it?

What would you do if a child was too small to ride one of our attractions like Space Mountain?


Character Attendant:

What you would do if a child asked you why some characters do not talk?

What would you do if a guest was acting inappropriately towards a character?

What would you do to handle guests if you had to close a line?

How would you help a guest find a specific character?


Full Service Food and Beverage:

What would you do if a party requested a specific table/location/ect?

What would you tell a guest who didn't have a reservation, that the restaurant was full?

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